PRIVACY & COOKIE STATEMENT

Last updated: 12 June 2026

1. Who We Are

Renewmyday B.V. and its parent company Holistic Health Concepts International B.V. (collectively referred to as "Renewmyday", "we", "our" or "us") respect the privacy of all users of our website and platform.

Renewmyday combines technology, self-help and human support into one integrated platform for vitality and mental wellbeing. Through our platform, we support HR professionals, leaders and their teams in building a vitality-first work culture.

The controller responsible for the processing of personal data is:

Renewmyday B.V.
Nijverheidslaan 3A9b
1382 LE Weesp
The Netherlands

Email: info@renewmyday.com

2. What Personal Data Do We Collect?

Depending on how you use our website and platform, we may collect and process the following categories of personal data.

Account and Contact Information

• First and last name
• Email address
• Telephone number
• Job title
• Company or organization name

Platform Information

• User account information
• Login credentials
• Preferences and settings
• Platform usage information

Wellbeing and Vitality Information

Where voluntarily provided by users through assessments, wellbeing tools, support requests or guidance sessions, we may process information relating to:

• Vitality
• Wellbeing
• Stress and resilience
• Work-related challenges
• Personal development goals

Technical Information

• IP address
• Browser information
• Device information
• Cookie information
• Website and platform usage data

3. Why Do We Process Personal Data?

We process personal data for the following purposes:

• Providing access to the platform
• Delivering our services
• Facilitating personal guidance and expert sessions
• Providing Wellbeing Support
• Improving our platform and services
• Generating aggregated and anonymized organizational insights
• Responding to inquiries and support requests
• Complying with legal and regulatory obligations

4. Confidentiality

Protecting confidentiality is one of our core principles.

Individual employee data is never shared with employers.

Employers only receive aggregated and anonymized insights at organizational level and cannot identify individual users from these reports.

Conversations with experts remain confidential unless:

• the user has provided explicit consent;
• disclosure is required by law;
• there is a serious and immediate risk to the safety or wellbeing of the individual or others.

5. Sharing Personal Data

We only share personal data where necessary with trusted third parties, including:

• Hosting and cloud service providers
• IT and software providers
• Independent experts providing guidance and support
• Service providers supporting platform functionality
• Government authorities where legally required

Where required, appropriate Data Processing Agreements (DPAs) are in place.

Renewmyday does not sell personal data to third parties.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Retention periods may vary depending on the nature of the data, contractual obligations and legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

• Loss
• Unauthorized access
• Misuse
• Accidental disclosure
• Unlawful processing

Our security measures include:

• SSL/TLS encryption
• Access controls and authentication measures
• Secure hosting environments
• Regular security updates and monitoring

While we take reasonable precautions, no method of transmission or storage can be guaranteed to be completely secure.

8. Cookies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Improve user experience
• Analyze website performance and usage
• Support marketing and communication activities

Functional Cookies

These cookies are necessary for the website and platform to function properly.

Analytical Cookies

These cookies help us understand how visitors interact with our website so that we can improve our services.

Marketing Cookies

Marketing cookies are only placed with the user's consent and help us provide relevant content and communication.

Users can manage or change their cookie preferences at any time through the cookie settings available on our website.

9. Your Rights

Under applicable data protection laws, users may have the right to:

• Access their personal data
• Correct inaccurate information
• Request deletion of personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time where processing is based on consent

Requests can be submitted by contacting:

info@renewmyday.com

We will respond in accordance with applicable privacy legislation.

10. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), Renewmyday will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Privacy & Cookie Statement

Renewmyday reserves the right to update or amend this Privacy & Cookie Statement at any time.

The most recent version will always be published on our website and platform.

We encourage users to review this statement periodically.

12. Contact

If you have any questions regarding this Privacy & Cookie Statement or the processing of your personal data, please contact us:

Renewmyday B.V.
Nijverheidslaan 3A9b
1382 LE Weesp
The Netherlands

Email: info@renewmyday.com

Website: www.renewmyday.com