FAQ

Here you can find most common questions and answers

Using Renewmyday.com

How to add Renewmyday to your homescreen?

Using iOS:

  1. Launch Safari on your ‌iPhone‌ or ‌iPad‌
  2. Navigate to renewmyday.com
  3. Tap the Share icon (the square with an arrow pointing out of it) at the bottom of the screen
  4. Scroll down to the list of actions and tap ‘Add to homescreen’

 

Using Android:

  1. Launch Chrome or IE on your device.
  2. Navigate to renewmyday.com
  3. Tap the menu icon (3 dots in upper right-hand corner) and tap 'Add to homescreen
  4. You'll be able to enter a name for the shortcut and then Chrome / IE will add it to your home screen

 

Fix a problem

Problems playing videos
Account issues

Your account

How does the free trial work?

Create an account under ‘Free trial’ and try Renewmyday for 7 days for free. During this period you'll have access to all our content, including videos and podcasts.

We are not asking for anything (incl. payment details) except for a valid e-mail address. After 6 days we will send you an e-mail with a link to our paid subscription plans.

How can I subscribe?

Your 7-day free trial automatically ends after day 7. We send you an e-mail with a link to our subscription plans. You can always go to our subscription page to select the plan that suits you. In My Profile you can also chose to upgrade from a monthly to an annual subscription. 

What is the price for a subscription?

Renewmyday offers a monthly 9.99 euro subscription or a yearly 89,99 euro subscription. An overview of our subscriptions can be found here

How can I reset my password?

Go to the Reset password page and fill in your email address used to create an account at Renewmyday. We will send you a link for resetting your password. 

Please check your spam/junk folder (and Promotions folder if you use Gmail) if you don’t receive the email within a few minutes.

What price will I be charged for extending my subscription?

Subscriptions are recurring at the same prices as your initial purchase. In case of a price change we will communicate this in time. 

How do I cancel my subscription?

First of all, we appreciate you being part of Renewmyday. Please note that the door is always open for you to reactivate your account. If there is anything we can do to improve please let us know by submitting a request.

To cancel your subscription:

Go to your profile image in the upper right corner of the website
- Click on account settings
- Click on the ‘Subscription’ tab
- Click on ‘Cancel subscription’

Please note – for recurring monthly memberships you are automatically charged about 24 hours before the end of every subscription period, so you will need to cancel your subscription prior to this. 

How do I delete my account?

Are you sure that you want to delete your account? Keep in mind that you will permanently lose all your information associated with your account. 

To delete your account, please send us a request to delete your account and we will delete your account within 24h.

Privacy, safety & legal

Privacy policy

Please read our complete Privacy policy here.

Terms & Conditions

Read our complete Terms & Conditions statement here.

Try us for free. Cancel anytime.

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